Probity

The self-learning AI knowledge base

A knowledge base that grows with your users

The more conversations with users, the merrier.

Self-generating

Automatically generate support articles based on chats with users. Every resolution improves the knowledge base.

Agentic Chat

An AI agent chat that learns and responds for you, 24/7. Every conversation makes the agent smarter.

Bring-your-own-helpdesk

Works with every major helpdesk and chatbot.

How it works

1

Connect your helpdesk

Probity works with any major helpdesk as a source of customer tickets. The more tickets, the better—Probity learns from all of your previous tickets since the beginning.

2

Embed Probity chatbot

Probity works best when talking directly to users, but we can provide context to any chatbot you already use.

3

Use the knowledge base

From your helpdesk and chatbot history, Probity builds a knowledge base of FAQs and major issues.

4

Talk to your customers

The more conversations Probity has, the more it learns. Probity references your knowledge base when chatting with customers.

The self-learning AI knowledge base