Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using Probity's knowledge management platform ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Probity provides an AI-powered knowledge management platform that helps organizations keep their knowledge base up-to-date automatically. The Service analyzes support tickets, internal documentation, and articles to recommend updates and improvements.

3. User Accounts

To access certain features of the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to transmit any harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to the Service or its systems
• Interfere with or disrupt the Service or servers
• Use the Service for any commercial purpose without our express written consent

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Probity and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. User Content

You retain ownership of any content you submit to the Service. By submitting content, you grant Probity a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content in connection with providing the Service.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Subscription and Payment

Some features of the Service may require a paid subscription. All fees are non-refundable except as required by law. We reserve the right to change our pricing with 30 days notice.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

10. Disclaimers

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free.

11. Limitation of Liability

In no event shall Probity be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Service.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: contact@withprobity.com
Address: New York, NY